cPanel account basics Print

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We'll explain some basic procedures and steps to use your cPanel account.

Username and Passwords

These are stated in the welcome email you received with your account activation. They can also be used to access your FTP and website Cpanel (control panel).

Once you've begun the DNS update to use our name servers it will take anywhere from 48 to 72 hours for all worldwide DNS records to reflect the changes. We recommended you use the server IP address until you can verify your domain is being served from our servers.

To access your website control panel you can log in by visiting or (secure)

Replace with the actual domain name that is hosted with us or the server IP we assigned you in the welcome email.

You can upload your files you want to make accessible to the "public_html" directory in your account. DO NOT delete files that have been created by the system or your account may cease to work!

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